Privacy Policy
Transparency on how GUINEX handles your data
1. Information We Collect
GUINEX collects information necessary to operate an academic and technical project marketplace safely and effectively. Depending on your activity, this may include:
- Name and profile details you submit in your account.
- Email address used for authentication and support communication.
- Wallet transaction records, including recharge and withdrawal request data.
- Reviews, ratings, and moderation-related metadata.
- Uploaded project information, including titles, descriptions, and files/content references.
2. How We Use Information
We process data to provide core platform functions and maintain safety. Typical use cases include:
- Account authentication and secure sign-in management.
- Transaction processing within the GP wallet system.
- Admin approval workflows for projects, recharges, withdrawals, and reviews.
- Service improvement, troubleshooting, and platform reliability monitoring.
3. Data Storage and Processing (Firebase Infrastructure)
GUINEX is built on the Google Firebase serverless platform. Your data is stored and processed using secure cloud-native services. We do not sell personal data to third parties.
3.1 Firebase Authentication
User registration, authentication, and secure login are managed via Firebase Authentication. This service stores user credentials (passwords are encrypted and securely hashed by Google, and are never visible to platform administrators), email addresses, unique User IDs (UIDs), registration timestamps, and last login metadata.
3.2 Cloud Firestore Database
All platform records—including user profiles, academic project metadata (titles, descriptions, categories, and references), GP wallet balances, recharge and withdrawal transaction histories, and user reviews—are stored in Google Cloud Firestore. Firestore access is protected by granular, server-side Security Rules to prevent unauthorized read/write attempts.
3.3 No Cloud Storage for Files
Please note that GUINEX does not utilize Firebase Cloud Storage or host binary file uploads directly. Project source codes, templates, and reference materials are shared using secure external text-based references (such as GitHub or Google Drive links) stored in Firestore documents.
3.4 Content Delivery Networks (CDNs)
To ensure high performance, security, and low latency globally, GUINEX loads system assets and scripts from reputable Third-Party CDNs, including Google Fonts, Tailwind CDN, Font Awesome, Lucide Icons, SweetAlert2, and anime.js. These CDNs process basic connection logs (such as your IP address) to serve requested files.
4. Payment Information
GUINEX uses a UTR-based verification model for recharge requests. We do not store card numbers, CVV data, or full payment card details. Wallet updates occur only after verification under admin-controlled processes.
5. Cookies and Local Storage
GUINEX uses local storage and session-level storage mechanisms in your browser to enable basic security, session persistence, and preferences. These are required for the correct functioning of the platform.
- Firebase Authentication Tokens: Stored in your browser's IndexedDB and LocalStorage by Firebase SDK to maintain your authenticated session securely across page navigation and reloads.
- Theme Preference: Stored in LocalStorage to save and restore your chosen visual theme (light or dark mode).
- Cookie Consent: Stored in LocalStorage to remember your choice and prevent the cookie consent banner from showing repeatedly.
6. User Rights
Subject to applicable law and identity verification, users may request to:
- Update profile information and correct inaccurate account data.
- Request account deletion review through support channels.
- Ask for clarification about how specific platform data is used.
7. Data Security
GUINEX applies technical and operational safeguards, including:
- Firebase Authentication for controlled account access.
- Firestore security rules for scoped data read/write permissions.
- Admin-controlled approval systems for sensitive workflows and moderation.
- Validation checks for wallet-affecting actions and transaction state changes.
8. Policy Updates
We may update this Privacy Policy to reflect operational improvements, legal changes, or security requirements. Updated versions become effective when published on this page. Continued use of GUINEX indicates acceptance of the latest policy terms.
9. Contact Information
For privacy inquiries, correction requests, or account deletion review, contact support@guinex.in using your registered account email for faster verification.
Last updated: February 2026