Get in Touch with GUINEX
We're here to help with course enrollments, practical hardware labs, GP wallet inquiries, and student innovation submissions.
Direct Email Support
General inquiries & institutional partnerships
- • Response time: 12–24 hours (Mon–Sat, 9 AM – 6 PM IST)
- • Best for: Enrollments, institutional lab setups, wallet assistance
- • Include your student or creator ID for priority routing
In-App Creator Chat
Project & order-specific inquiries
Access live technical discussions directly from your Orders & Projects Dashboard.
- • Real-time communication with verified creators
- • Active 72-hour creator protection window
- • Best for: Circuit schematics, code review, setup walkthroughs
Send Us a Message
Fill out the form below and we will get back to you promptly.
Quick Help & FAQs
How do practical hardware labs work?
Students receive hands-on hardware components (ESP32, sensors, relays) and connect them to live cloud telemetry dashboards via guided interactive workbench tutorials.
How do creators earn royalties?
When a verified student project is unlocked on the GUINEX marketplace, author royalties (up to 93%) are credited directly to your GP wallet balance.