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SUPPORT & COMMUNITY

Get in Touch with GUINEX

We're here to help with course enrollments, practical hardware labs, GP wallet inquiries, and student innovation submissions.

Direct Email Support

General inquiries & institutional partnerships

guinexadmin@gmail.com
  • • Response time: 12–24 hours (Mon–Sat, 9 AM – 6 PM IST)
  • • Best for: Enrollments, institutional lab setups, wallet assistance
  • • Include your student or creator ID for priority routing

In-App Creator Chat

Project & order-specific inquiries

Access live technical discussions directly from your Orders & Projects Dashboard.

  • • Real-time communication with verified creators
  • • Active 72-hour creator protection window
  • • Best for: Circuit schematics, code review, setup walkthroughs

Send Us a Message

Fill out the form below and we will get back to you promptly.

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Common Questions

Quick Help & FAQs

How do practical hardware labs work?

Students receive hands-on hardware components (ESP32, sensors, relays) and connect them to live cloud telemetry dashboards via guided interactive workbench tutorials.

How do creators earn royalties?

When a verified student project is unlocked on the GUINEX marketplace, author royalties (up to 93%) are credited directly to your GP wallet balance.

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